Shipping and Terms
Payment
RedSofa accepts payment in US dollars via PayPal, as well as Visa, MasterCard, Discovery, and American Express through PayPal.
Note: You are not required to have a PayPal account to purchase from this store. In order to make a credit card payment, just follow PayPal’s online instructions.
Store security
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Shipping
- RedSofa jewelry is handmade to order.
- Orders ship within 1 to 4 weeks depending on the item
- All items are securely packed and ship from Canada.
RedSofa cannot accept responsibility for goods lost or damaged in transit. The buyer is responsible for customs fees or import charges (where applicable).
Returns
All RedSofa pieces are made to order. Handcrafted just for you. Therefore all sales are fInal.
I want you to be happy with your purchase and to love all your RedSofa jewelry pieces. Should you have any issues or questions regarding your order, please contact me upon receiving your package.
Materials
All pieces labeled silver are genuine 925 sterling silver. All stones, unless otherwise indicated, are real gemstones. Slight imperfections of size or color are a part of the design. You may expect some variations, this is also what makes the pieces unique. The color on the photographs may differ slightly from actual products due to differences in the color calibration of individual computer monitors.
YES!! Custom orders / requests
Please contact me if you like an item in my shop and you have a special request: i.e. different length chain, etc. Same is true for ring sizes. I would love to accommodate you whenever possible.